Please save all packaging and accessories for any item that is returned to us.
All original equipment, components, manuals, documents and packaging must be returned
with your item in order for us to process your RMA. An item returned for a replacement
may be repaired or replaced at Autobest's discretion, unless otherwise required
by law. Products with specific refund and return policies and deadlines must be
returned within the time periods specified for each item. All items sold through
our website are subject to our Policy and Agreement. Physically damaged items cannot
be returned. All returns for a refund are subject to a 15% restocking fee. Removal
or alteration of a product's serial number or serial number sticker will automatically
void your Return Policy. Products that are returned to Autobest with a missing,
damaged or altered serial number will be refused RMA service and returned to you.
RMA Options
You may only select one type of RMA (refund or replacement) per RMA request. If
you have one product you wish to return for a refund and another product from the
same order that you wish to return for a replacement, you will need to submit two
separate RMA requests.
RMA Refund
An RMA refund is a request for a refund of the purchase price . If the product you
wish to return is defective, you may only request an RMA repair. If you are unable
to select Refund as your RMA type, it is because the product you wish to return
is either ineligible for refund or is beyond the allowed timeframe for a refund.
* All RMA refunds are subject to a 15% restocking fee. * If you wish to request
an RMA for an item you purchased as part of a combo or bundle special, you'll need
to return all items within that particular combo / bundle special.
RMA Replacement
If you receive a defective item and would like to exchange it for a replacement
of the same make and model, select RMA Replacement. Most of our products, unless
otherwise specified (view warranty information), can be returned within 30 days
of the original invoice date. Please note that all packing materials, manuals, warranty
cards and other accessories and/or documentation must be included in the original
packaging, as provided by the manufacturer, for your return to be processed.